12306 ticket selection upgrade test: passengers can choose their own seats

Next year's Spring Festival train ticket will be on sale soon, and the 12306 railway official website ticket will be optimized again from this month. Yesterday, the Beijing Youth Daily reporter was informed that since December 1st, the railway ticket system has enabled some new functions, and the long-awaited online ticket purchase "selection function" has finally been realized. At present, the Hainan round-the-island high-speed rail trial is underway. Both computer and mobile apps are available.

Five seats are available by window and aisle to indicate location

Yesterday, Beiqing Daily reporter first registered on the computer 12306 China Railway Customer Service website, and selected a high-speed train from Haikou to Sanya on December 7, after submitting the order, the system popped up the check-up information dialog box, according to the previous operation. If the passenger confirms that it is correct, he can directly confirm it and then enter the payment process.

The optimized 12306 check-in information dialog box has a new function. The yellow font of "Select a seat!" prompts the passenger to choose a seat. According to the prompts, passengers can choose five positions of “ABCDF”, in which A and F are by the window, and C and D are by the aisle. However, the system prompts that if the system ticket amount is insufficient after the seat selection, the system will randomly apply for a seat for you. The reporter of Beiqing Daily then tried the Z201 sub-speed train from Haikou to Sanya and the high-speed train from Beijing to Shijiazhuang and Shanghai. They found that they did not open the seat selection function. Before confirming the order, they all indicated that “the system will randomly apply for seats for you. Optional seats are not supported."

Passengers hope to open the sleeper selection function as soon as possible

Passengers have been calling for the opening of the online ticket selection function for many years, especially the choice of sleeper tickets is the most concerned. The railway department has said that the 12306 has a seat selection function at the time of design, but it has not been opened after many upgrades. Under the constant appeal, the 2014 12306 ticketing system optimization can automatically prioritize the lower bunk for the elderly over 60 years old. The system also provides an automatic default allocation method for several people in an order. However, in the case of a tight ticket such as the Spring Festival, this distribution cannot be fully guaranteed.

In order to be able to choose a seat of their own, some passengers have also developed some tips. For example, if the seat is dissatisfied with the assigned seat, the order will be cancelled and the order will be placed again until a suitable seat is selected, but the number of cancellations can only be made three times per day, which also limits the operation of the artificial seat selection. The opening of the Hainan high-speed rail selection function has enabled many passengers to see hope and urge the railway department to open the train sleeper selection function as soon as possible so that the elderly and children can take advantage of the car.

12306 mobile APP APP online 4 new features

Another new feature of the 12306 optimization is to modify the first page style of the "China Railway 12306" mobile phone APP, and added four function buttons of "just late", "warm service", "starting time" and "about car".

The “Positive Late” inquiry can query the trains in the past 1 hour and the next 3 hours. The “warm service” service types include key passenger reservations, lost item search, quality service complaints, online ticket purchase complaints, suggestions and customer service telephone enquiries. "Starting time" can check the ticket sales time of the railway stations. At the same time, the 12306 client open interface first travel service partner has also been online. When the user uses the 12306 client to purchase a train ticket, he can directly reserve the vehicle of the first steam car, and the "railway + network car" can travel one stop.

Enable minority print full name function

The reporter of Beiqing Daily also learned that the optimization also enabled the function of printing the full name of ethnic minorities. This is based on the large number of names of minority passengers. The ticket face can only display the first 4 Chinese characters, and the rest of the Chinese characters only have a “*”. Instead of using the number, it is a problem of inconvenience in travel, and the optimization measures taken by the scientific research department of the Railway Corporation after carrying out key research.

At present, the ticket sales window and automatic ticket machine equipment in Xinjiang have been upgraded and officially opened at 0:00 on December 1. After the system is upgraded, the name printing area can be divided into two lines to print the name, and the length of the name of 15 Chinese characters (including "·") can be supported. The small improvement in function is a great progress for the travel of ethnic minority tourists in Xinjiang.

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