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On April 15th, the Jingdong artificial intelligence innovation summit hosted by the Jingdong AI Platform and Research Department and the AI ​​School of Jingdong University and co-organized by the Jingdong Technology Brand Development Department was held at Guanghua Road SOHO3Q.
At the summit, Jingdong vice president and director of the Jingdong AI platform and research department Zhou Bowen and vice president of the Jingdong Ai Research Institute Mei Tao and other artificial intelligence experts gathered to discuss AI technology prospects, knowledge maps, and intelligent voice topics.
The launch of the Jingdong AI open platform Neuhub and the launch of the world’s first task-oriented multi-round dialogue system grand prix were also held.
In this article, Zhou Bowen’s speech has been organized for the reference of industry insiders. Zhou Bowen, an AI scientist, joined Jingdong in September 2017 and is responsible for the related business of Jingdong AI Research and Platform Division, reporting to Liu Qiangdong, chairman and chief executive officer of Jingdong Group.
Prior to joining Jingdong, Dr. Zhou Bowen worked at IBM's New York headquarters, where he served as Dean of the IBM Research Institute of Artificial Intelligence Foundation and Chief Scientist of the IBM Watson Group. He is responsible for IBM's global strategy and implementation of basic research in artificial intelligence and deep learning.
From 0 to 1, from 1 to N, from N to infinity
"HelloWorld!" Zhou Bowen just called to the Jingdong shouted a loud slogan, with "AI to change the world, we change the AI" speech to the world Say Hi.
According to Zhou Bowen, artificial intelligence can be divided into three stages: narrow sense artificial intelligence, generalized artificial intelligence, and general artificial intelligence, and the current technology is still in its infancy.
In 2018, both in the capital market and in the eyes of Internet giants, AI has become a new enthusiasm, and it is undoubtedly the hottest and most fashionable emerging industry. Dr. Zhou Bowen believes that by 2025, AI will transition from narrow-minded artificial intelligence to generalized artificial intelligence. With the decrease of reliance on data labeling and the reduction of reliance on expert design framework, the market for artificial intelligence will be ten times or even 100 times larger than today. Times.
The narrow sense of artificial intelligence sticks to big data and can only be used as an expert to design the fixed things of the algorithm and rely on the artificial intelligence optimization algorithm to learn. The generalized artificial intelligence has the ability of deep learning and self-adaptation. It can deal with complex things through self-learning. Universal artificial intelligence refers to the evolution of architecture, representation, and learning algorithms.
For the vision of AI, Zhou Bowen wanted Jingdong's platform to adapt to the broad sense of artificial intelligence, and gradually transitioned from a narrow sense to a broad sense. One of the things Jingdong has done in this regard is to allow AI customer service to answer questions while also identifying customer emotions. Choose a dialogue strategy based on customer sentiment, and choose whether to switch to artificial services in the event of changes in customer sentiment.
This artificial intelligence expert is also used to use mathematics to accurately describe the future planning of JD. Zhou Bowen's top-level plan for Jingdong AI can be expressed using three thresholds: (0,1) (1,N) (N,+∞), that is, from 0 to 1, from 1 to N, and from N to infinity.
From 0 to 1, that is, through technological innovation can enable retail, logistics, finance, smart cloud and other industries, so that technology landed, through the basic research to create new technological capabilities; from 1 to N, that is, through continuous polishing iterations to enhance technology; From N to infinity, I have enabled universal AI technology to a wide range of industry scenarios.
Three business layouts, a comprehensive view of Jingdong’s AI
From 0 to 1, from 1 to N, and from N to the infinite top-level architecture, Zhou Bowen sketched out the full-scale business of Jingdong.
Jingdong AI panorama can be summarized into three main bodies, five directions, and seven applications. Among them, the three major subjects include AI open platform, AI basic research, AI+ business innovation, and the core is AI open platform, engaged in the research and development of AI core technology.
The core technology of the AI ​​platform will be placed in five directions, including finance, smart logistics, smart consumption, smart supply, and external empowerment. The corresponding seven application directions are e-commerce, logistics, finance, retail, fashion, public affairs, and intelligent hardware.
In the business segment, it can be divided into three major businesses: First, to create vertical industry solutions: e-commerce, logistics, and medical care; second, innovative AI-driven business model: AI+ retail/AI+ fashion; and third, develop the API economy.
For the establishment of e-commerce, logistics, medical and other vertical industry solutions, Jingdong has long been deployed.
1, AI + electricity provider
The AI ​​technology applied by Jingdong E-commerce includes image search, accurate recommendation, user portraits, product portraits, regional portraits, speech recognition, and AR scan photo purchase.
Jingdong’s smart store is a combination of search, recommendation, channels, and venues. It covers stores, promotions, spikes, and other forms of content. It combines artificial intelligence data algorithms with machine learning models to capture user portraits and product portraits.
2, AI + logistics
In the field of logistics, Jingdong’s flagship is “Three Nothingsâ€, with unmanned vehicles, drones, and unmanned warehouses. Unmanned vehicles, automatic obstacle avoidance, laser radar ranging, sensing capabilities; drones, to solve the transport problem from the distribution station to the distribution station; unmanned warehouses, transportation tools to find track routes and robots to grab goods.
3, AI + medical
Jingdong has not yet officially launched AI+ medical products, but it is already in the layout. In the AI+ medical field, Jingdong develops itself on the one hand; on the other hand, it cooperates with data providers and medical institutions, and establishes joint laboratories with universities and enterprises. It uses machine learning to make medical images and precise medical treatment.
In addition, Jingdong also has to send APIs.
It can be said that the combination of Internet technology and economic model has produced an "API economy", which can become the "connector" of traditional manufacturing to Internet +. In the past, products and assets could not be tracked and presented in a digital way. Technologies such as the Internet of Things were used to enable the identity and status information of products and assets to be continuously tracked and acquired, thereby allowing the digital assets that existed in the field to be realized.
Zhou Bowen explained that from the time of model customization to the release of a series of processes, all can be based on the API. "If the technology is good enough, the API is the economy."
Technology is productivity. Obviously this time Jingdong has put Bao on the possibility of new technology.
New generation AI open platform Neuhub steals the mirror release
“AI is a way of thinking. With the release of the NeuHub platform, people from all walks of life can think about their working life through AI and reconstruct their workflow and business modules.†The strategic layout and development direction of Jingdong AI is creating opportunities for business innovation in the industry.
First, the depth of technology, top technology leaders to join, verify a number of landing technology, launched a national strategic level production, research and cooperation projects.
The second is the breadth of the audience. As an inclusive open platform, different roles can find the scene that suits them. For example, a simple code can be used to analyze and evaluate the image quality.
The third is the breadth of business. Researchers and algorithm engineers are constantly designing new AI capabilities to meet user needs. They are also deeply involved in e-commerce, supply chain, logistics, finance, advertising, and other fields. They explore experimental medicine, poverty alleviation, government affairs, and pensions. Applications in a variety of fields such as education, culture, and sports, focusing on the research of new technologies and industry trends, and incubating the industry's latest projects.
This is also the advantage of Neuhub over these BAT AI platforms.
From IBM platform to Jingdong, Zhou Bowen has his own experience on the construction of AI platform. Many platforms are too many ToC, emphasizing end-to-end user experience. And Neuhub wants ToB, "retreat to the back," allowing companies to do end-to-end service for them.
From 0 to 1, from 1 to N, from N to infinity, Jingdong would like to do more for itself and the industry.
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